Terms of Service

Terms of Service

Herein, "2Big2Send" refers to 2Big2Send Limited. These Terms of Service govern your access to and use of 2Big2Send's website (the “Site”), any information, text, graphics, or other materials created and/or provided by 2Big2Send and appearing on the Site (the “Content”), Files (“user files”) and any services and/or software provided through the Site or by 2Big2Send (the “Services”).

These Terms of Service limit 2Big2Send's liability and obligations to you, grant 2Big2Send certain rights and allow 2Big2Send to change, suspend or terminate your access to and use of the Site, Content, Files and Services. Your access to and use of the Site, Content, Files and/or Services are expressly conditioned on your compliance with these Terms of Service. By accessing or using the Site, Content, Files and/or Services you agree to be bound by these Terms of Service.

YOU UNDERSTAND THAT BY USING THE SITE, CONTENT, FILES AND/OR SERVICES OR YOUR ACCOUNT YOU ARE AGREEING TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR USE THE SITE, CONTENT, FILES OR SERVICES. If you agree to these Terms of Service on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms of Service and your agreement to these terms will be treated as the agreement of the business. In that event, “you ” and “your” will refer and apply to that business.

In the event that any provision of these Terms of Service is held to be invalid or unenforceable, the remaining provisions of these Terms of Service will remain in full force and effect.

User Files

"User files" are any files or folders uploaded to the 2Big2Send services or held on any servers used in providing the service.

Links

The Site may contain links to third-party websites or resources. You acknowledge and agree that 2Big2Send is not responsible or liable for:

• the availability or accuracy of such websites or resources
• the content, products, or services on or available from such websites or resources.

Links to such websites or resources do not imply any endorsement by 2Big2Send of such websites or resources or the content, products, or services available from such websites or resources.
You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Acceptable Use Policy

Responsibility of Data

You accept that you hold sole responsibility for all data you uploaded and store on 2Big2Send servers.
You furthermore acknowledge and accept that 2Big2Send will not be responsible for any failure of the service, including but not exclusively; storing a user file, deletion of a user file stored on a 2Big2Send server, or corruption of any kind of a user file during transfer or storage.

Copyrighted Material

You agree not to use the 2Big2Send service to store, transmit, share, distribute, sell or provide connections to any material that infringes any copyrights or intellectual property rights of any third party.
2Big2Send will not tolerate any violation or suspected violation of this agreement and reserve the right to, at any time and at its sole discretion, remove any user file and/or terminate a user account.

File Ownership

You retain full ownership of any user files uploaded to the 2Big2Send service. However, you grant 2Big2Send the non-exclusive, worldwide transferable right to use, copy, distribute and process user files on your behalf for the purpose of ensuring secure transfer and delivery of user files. You furthermore grant 2Big2Send the right to sub-licence all previous rights to third parties assisting in providing the service and in monitoring the use of the service.

Prohibitions of Service

By using the 2Big2Send service you agree not to:

• Upload, transmit, share, distribute or otherwise make available material that:
• you do not have lawful rights to transmit, copy, distribute or display
• you do not have consent from each identifiable person in the user file to use each person’s name, photograph, voice, signature or likeness
• violates or promotes the violation an individual’s or group’s privacy rights
• is false or misleading
• is obscene, pornographic, or offensive
• promotes racism, bigotry, hatred or prejudice
• promotes harm towards any individual or group
• promotes violation or directly violates any applicable law or regulation
• Access or attempt to access any non-public area of the 2Big2Send site or servers, or any third party servers involved in providing the 2Big2Send service
• Scan or test for vulnerability of the 2Big2Send servers, systems or network
• Attempt to bypass, break or circumvent any authentication used by 2Big2Send or any third party involved with providing the 2Big2Send service
• Attempt to decompile, disassemble, or reverse engineer any software provided by, or used in connection with the 2Big2Send service
• Interfere, attempt to interfere or threaten to interfere with access of any user to the site or service
• Send any unsolicited email that may be deemed spam (including, but not limited to: chain letter, promotions, or advertisements)
• Impersonate or attempt to misrepresent yourself as another user, person, group or entity
• Misrepresent your affiliation with any user, person, group or entity
• Use the service in connection with, in any way, child exploitation

You acknowledge and accept that 2Big2Send has the right to actively monitor and record the use of the service and will investigate any potential violations. 2Big2Send will inform and cooperate with law enforcement agencies and officers in prosecuting users who violate this agreement. 2Big2Send reserves the right to disclose, at its sole discretion, any user file or user information to satisfy any law, regulation or government request. Any activity, user file or user information suspected to be in connection with child exploitation will immediately be reported to the National Center for Missing and Exploited Children’s CyberTipline.

Payment Information & Refund Policy

2Big2Send does not store your credit card details, we use a third party (PayPal) to process all payments through a secure (SSL) connection. When your credit/debit card is billed the payment in your statement will show "2BIG2SEND".
Refunds on subscriptions will only be made if there is a problem on your account and 2Big2Send is at fault except where detailed.
If your subscription is cancelled within 14 days of creating it, provided less than 30% of your account resources (space/download bandwidth) has been used, a full refund will be made; if more than 30% of account resources has been used no refund will be made.
If a monthly subscription is cancelled after 14 days no refund will be given, however your account will remain fully active until the next payment is due at which point your account will be closed.
If a yearly subscription is cancelled after 14 days but less than 182 days a 50% refund will be given.
To cancel a subscription a support ticket must be raised through our support system, requests to cancel through any other means will not be recognised.

Indemnity

You acknowledge and agree to hold harmless 2Big2Send, it’s offices, directors, employees, agents and affiliates, from and against any claims, liabilities, damages, costs, losses and expenses arising in any way from access or use of the 2Big2Send service or from any violation of this agreement or the acceptable use policy. This includes, but is not limited to, any third party claims to infringement of copyright, intellectual property rights, privacy rights or moral rights.

Disclaimer

THE SITE, CONTENT, FILES AND SERVICES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, 2BIG2SEND EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. YOU ACKNOWLEDGE THAT USE OF THE SITE, CONTENT, FILE AND SERVICES MAY RESULT IN UNEXPECTED RESULTS, LOSS OR CORRUPTION OF DATA OR COMMUNICATIONS, PROJECT DELAYS, OTHER UNPREDICTABLE DAMAGE OR LOSS, OR EXPOSURE OF YOUR DATA OR YOUR FILES TO UNINTENDED THIRD PARTIES. 2BIG2SEND MAKES NO WARRANTY THAT THE SITE, CONTENT, FILES OR SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. 2BIG2SEND MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED THROUGH THE SITE, CONTENT, OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SITE, CONTENT, FILES OR SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM 2BIG2SEND OR THROUGH THE SITE, CONTENT, FILES OR SERVICES, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.